What information do we collect about you?
We may collect personal data from you (for example your name, address, email address and telephone number) when you contact us by post, telephone, email or social media, when you voluntarily complete one of our online forms, when you sign up for our newsletter, or when you place a booking with us.
We may also collect personal data (for example photographs and videos) when you attend one of our events.
In addition to this, website usage information is collected using cookies.Please note that all data captured is used and held in accordance with the requirements of the General Data Protection Regulations (GDPR) 2016 and the Data Protection Act (DPA) 2018.
How is this information used?
|Reason for collection||Legal basis for processing||How data is used|
|Submitting an enquiry to us||Legitimate interests||To respond to your enquiry|
|Signing up to our newsletter||Consent||To send you our email newsletters, which you can opt-out of at any time by clicking the “Unsubscribe” link on any email newsletter we send to you|
|Placing a booking with us||Contract||To administer your booking and to fulfil our contractual requirements|
|Taking photos and videos at Newbury BID-organised events||Legitimate interests||To use in promotional literature including but not limited to email campaigns, press adverts, social media campaigns, event reports/reviews, and on our website visitnewbury.org.uk
Please note that you may object to images or videos of you being used – please contact us to object
|Cookies||Legitimate interests (enabling us to compile reports and to improve the website)||To generate aggregate statistics about our site visits and users of our website|
Who might we share your data with?
We will not share your information with any third parties for the purposes of direct marketing. We will only share your personal data with Government bodies and law enforcement agencies (if required by law), any successors in title to our business, and suppliers we engage to process the data on our behalf (these may include direct mail fulfilment houses, email marketing providers, and third-party contractors). We have contracts in place with our data processors, which means they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.In the case of photos and videos, we may share these with social media platforms and publications such as the Newbury Weekly News for promotional purposes.
Will your data be processed outside of the European Economic Area?
How long will your personal data be stored for?
Your personal data will be retained for a period of up to two years from the last time you engage with Visit Newbury or Newbury BID, which can include submitting an enquiry to us, opening an email from us, clicking on a link within an email from us, or unsubscribing from our marketing. If you unsubscribe, your personal data will be suppressed for marketing purposes, and your email address will be retained for up to two years to provide a unique identifier to log a record of your previous consent and your withdrawal of consent/objection to marketing.Photos and videos taken for promotional activity will be retained indefinitely to maintain a visual record of past events, and to be used for future promotional purposes (including by any appointed third parties). Please note that you may request any photos or videos of you be deleted – please contact us to request this.
Your data rights
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
You have the right to see what personal data we hold about you (Your right of access), to have your personal data deleted (Your right to erasure) or corrected (Your right to rectification), to object to or restrict data processing in the future (Your right to object to processing/to restriction of processing), and to request that we transfer the information you have given us to another organisation (Your right to data portability).
Please note, in line with the requirements of the Data Protection Act 2018, all subject access requests will be responded to without undue delay and in any event within one month of receipt of the request.
To obtain a copy of the personal information we hold about you, or to update the information we hold about you, please email or write to us at this address.You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK’s data protection authority. For further information about how to report a concern visit the ICO’s website.
Cookies are small text files placed on your computer by websites you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to set your browsers not to accept cookies, visit http://www.allaboutcookies.org/.To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Please note that your information may be used to send you newsletters which include details of those products or services that we, or our BID levy payers, offer that we have identified as likely to be of interest to you. This will be in accordance with the consent you have given to receive these newsletters.If you would like to withdraw your consent and opt-out of receiving communications from us, you are free to do this at any time. Please email us or unsubscribe via the link provided within the emails we send you.
How to contact us
By post to Newbury BID, Broadway House, 4-8 The Broadway, Newbury RG14 1BA
By phone on 01635 760505