COVID-19: Information & Advice

Please click the picture above to take you to the latest news and information from West Berkshire concerning COVID-19 and the resident’s survey

£50 million boost to support the recovery of our high streets

A new £50 million fund for councils to support their local high streets get safely back to business was announced on 24th May by High Streets Minister Simon Clarke.

The Reopening High Streets Safely Fund has been introduced to prepare for the reopening of non-essential retail when the scientific advice allows. The Reopening High Streets Safely Fund will help councils in England introduce a range of safety measures in a move to kick-start local economies, get people back to work and customers back to the shops.
Also, to help with the reopening of businesses and the high street, we have introduced our 3R Toolkit online training. Find out more information below.



The Prime Minister confirmed on Monday evening that retailers, department stores and shopping centres across England can re-open from 15th June.

Businesses will only be able to open from these dates once they have completed a risk assessment, in consultation with trade union representatives or workers, and are confident they are managing the risks.

They must have taken the necessary steps to become COVID-19 secure in line with the current Health and Safety legislation.

The Prime Minister has set out:

  • Outdoor markets and car showrooms will be able to reopen from 1 June, as soon as they are able to meet the COVID-19 secure guidelines to protect shoppers and workers. As with garden centres, the risk of transmission of the virus is lower in these outdoor and more open spaces. Car showrooms often have significant outdoor space and it is generally easier to apply social distancing.
  • All other non-essential retail including shops selling clothes, shoes, toys, furniture, books, and electronics, plus tailors, auction houses, photography studios, and indoor markets, will be expected to be able to reopen from 15 June if the Government’s five tests are met and they follow the COVID-19 secure guidelines, giving them three weeks to prepare.

The government is taking action to help businesses re-open and protect their staff and customers, including:

  • Publishing updated COVID-secure guidelines for people who work in or run shops, branches, and stores, after consultation with businesses, union leaders, Public Health England and the Health and Safety Executive.
  • Working with local authorities to continue to carry out spot checks and follow up on concerns by members of the public.

The updated guidance takes into account the best practice demonstrated by the many retailers which have been allowed to remain open and have applied social distancing measures in-store.

Measures that shops should consider include:

  • placing a poster in their windows to demonstrate awareness of the guidance and commitment to safety measures
  • storing returned items for 72 hours before putting them back out on the shop floor
  • placing protective coverings on large items touched by the public such as beds or sofas
  • frequent cleaning of objects and surfaces that are touched regularly, including self-checkouts, trolleys, coffee machines and betting terminals, for example.

The vast majority of businesses will want to do everything possible to protect their staff and customers, but tough powers are in place to enforce action if they don’t, including fines and jail sentences of up to two years.

As per the roadmap, hairdressers, nail bars and beauty salons, and the hospitality sector, remain closed, because the risk of transmission in these environments is higher where long periods of person to person contact is required.

Business Secretary Alok Sharma said: “The high street sits at the heart of every community in the country. Enabling these businesses to open will be a critical step on the road to rebuilding our economy, and will support millions of jobs across the UK.

“The guidance we have set out today provides a vital framework to get shops open in a way that is safe for everyone. It explains how retail workers who are not currently working can go back to work as safely as possible and feel confident in their workplace. And it reassures customers that shops are properly assessing the risks and putting in place measures to protect them.”

The government announced on Monday 25th May 2020 that non-essential businesses (excluding gyms, hairdressers and beauty salons) will be allowed to open from Monday 15th June 2020 as long as they have adhered to new guidelines to protect both the shoppers and the workers. Please read the following updated government document to ensure you are COVID-19 ready to re-open! Click for updated guidelines

With the news from the government that high street shops may start to re-open from Monday 1st June 2020 Monday 15th June 2020, we have included some important guidance on the planning of re-opening, in phases, of non-essential shops and places of work. Please see below how the government plans to rebuild and recover.

  • 4.1 – Step 1 Relates to work/school and travel
  • 4.2 – Step 2 Informs on the phases of the opening of non-essentials businesses (excluding personal care and hospitality businesses)
  • 4.3 – Step 3 Informs on the re-opening of some personal care and hospitality businesses, places of worship and leisure facilities

In light of the possibility of re-opening of businesses, it is essential that the following guidance’s is followed.

For working safely during COVID-19, please open the link below:

For managing health and safety at the workplace, please read the following guidelines set out by the Health and Safety Executives

For guidance on how to clean a non-healthcare setting, please see the link below:

The Chancellor has confirmed in their latest information released 12th May 2020, that the Coronavirus Job Retention Scheme (announced 20 March) will be extended until October.

From August to October the scheme will continue, but with greater flexibility to support the transition back to work. Employers currently using the scheme will be able to bring furloughed employees back part-time and will be asked to start sharing with the Government the costs of paying people’s salaries. Further details will follow by the end of May.

 Please click the link below for futher information:

Latest government guidance for businesses can be found here:



First and foremost, please follow the latest government advice regarding staying at home. Many businesses are providing delivery and/or takeaway services, to help with self-isolation, as well as taking additional measures like going cashless, increasing hygiene and/or limiting social contact, to ensure the safety and wellness of their staff and customers.


Cote-Brasserie has launched a scheme called ‘Cote at Home’ which offers a delivery service of restaurant cooked meals as well as meat, cheese and wine selections that can be ordered for home delivery. Here’s a link to the web page below with Facebook @coteathome and Instagram @coteathome

Document house is offering, on a Thursday and BOGOF deal on pizzas and Fajita Fridays (on Fridays!). Their website is currently under construction so take a look at their Facebook page for further details on how to order.

Red Peppers Indian cuisine is open for takeaway deliveries and collections from Tuesdays to Sunday from 5.30 pm to 10.30 pm. For their menu, take a look at the website

Henry & Joes are open for takeaway from today (12th May) at noon for orders on Friday 15th May and tomorrow (13th May ) for Saturday 16th May. Please take a look at their Facebook page for the menu and how to order

The Globe are offering a takeaway menu from Friday to Sunday, 4 pm to 9 pm, collection only. Take a look at their website

137 Gin at The Newbury – through their online shop

Colline’s Kitchen, usually based at Living Saucha in Newbury Town Hall – fridge and freezer meals for delivery, order through her website

Mr Moo Juice – is now open and also via delivery with either Deliveroo or Uber Eats

Caprinos Pizza – order through their website for no-contact delivery

Arigato is offering a delivery service, from Wednesday to Sunday 4 pm – 9 pm

The Tasty Plaice are offering ‘phone and collect’ service where customers can call to place their order and then given a time for collection. Card payments are preferred to limit social contact, call 01635 42127 or visit to order.

Inn at Home is offering contactless delivery for orders placed by phone and online.


Mary Hare Hearing Centre will be reopening their shop in Weavers Walk for appointments on Monday 8 June. They are now taking bookings for hearing tests and wax removal. Please email to arrange for a booking.

Ripples are planning to open their London Road showroom from 1st June 2020 by appointment only. Please call 0800 107 0700 for further details.

The Ugly Duckling Pottery – through their online shop

Natures Corner are open at the following reduced hour’s Monday to Saturday from 9 am – 3 pm, and offering a home delivery service.

LK Hair & Beauty are selling shampoos, conditioner and Dermalogica products. Message them on Facebook or Instagram, or email for free deliveries.

Philip Brown Violins are offering delivery and collection.

No 96 Home & Gifts are offering online ordering of Frenchic paints, cards & gifts, etc.

B The Lifestyle Shop have an online shop and are also offering vouchers by post as well as e-Vouchers.


  • Spriggs Chiropractic is closed for face to face consultations but able to run both:
    • Chiropractic online support consultations for those with musculoskeletal issues with support from their chiropractor Dr Mark Spriggs, more info on their website here.
    • Personalised online nutrition consultations to support peoples health & wellbeing, more information about the services on their dedicated nutrition website here.
  • The Newbury Pub and Ginstaburge are raising funds to produce hand sanitizer for front line staff, you can donate here:
  • The Curry House is raising funds through Just Giving to provide free meals to NHS staff: click here for details
  • Squeegee & Ink are raising money or local businesses through sales of self-isolation ‘support local’ t-shirts. You can purchase one through their online shop.
  • Corn Exchange Newbury has launched a ‘love your corn exchange’ appeal, in response to the closure of its buildings and the suspension of its live events as part of the COVID-19 pandemic. Those who wish to give a one-off donation or to sign up as a regular donor should visit, or call 01635 582666 to talk to a member of the development team.
  • The Tasty Plaice have donated 100 meals for West Berkshire Community Hospital, 50 meals for West Berks Foodbank and 75kg of potatoes for Meals on Wheels Fair Close Centre.


As a way of supporting local businesses through a challenging time, you can buy vouchers or gift cards from them, to use at a later date. Those offering this service include:

Please feel free to tag us or message directly with offers/ideas/schemes that support each other and our community and we will add to this list.

For the latest updates please follow us on Instagram, where we will be sharing posts from local businesses as they come in: @VisitNewbury. We’ve saved a ‘coronavirus’ featured story section to our Instagram profile for easy access.