BID Team

Discover more about the BID Team working with the Business Improvement District members to help manage the Town Centre.

Russell Downing
BID Company Managing Director

Russell was appointed as Managing Director of the Newbury BID Company in May 2012 following a successful twelve month campaign to deliver a Business Improvement District for Newbury. Prior to this, Russell established himself within the food retail industry overseeing retail outlets in London and Bristol and a nationwide box scheme.

His business acumen and entrepreneurial spirit were achieved through a background in the hospitality industry, managing both city centre hotels in London’s West End, and smaller properties across the South of England and Wales. Russell further honed his business skills after successfully achieving a scholarship to attend Cornell University, New York State, America where he studied with both industry leaders and peers from around the world.

During his career Russell has always been a key stakeholder in the towns and cities he has worked in and he has sat on a number of Chamber of Commerce Councils and business groups, working tirelessly to improve the business community and wider community at large. He is a keen sportsman and when not working can often be found on the rugby pitch. This is where his competitive nature, desire to win and team ethos are applied, and coupled with his business skills these attributes have brought him success in his career to date and help him deliver the goals of Newbury BID. As a result the town has flourished and grown for the benefit of businesses, local residents and visitors alike.

Laura Adamson
Events Manager

Laura worked at the headquarters of a global hotel company for 12 years, in the latter part as an integral member of the project team responsible for opening new hotels on time, on budget and to brand standards. Due to the nature of the job Laura was lucky enough to visit many major European cities staying in 5 star luxury.

During a career break to raise two beautiful girls Laura and her husband, a local lad, relocated to Thatcham. On her return to work Laura took a role at Thatcham Town Council where she gained vital experience of coordinating council run events such as the Thatcham Fun Day, Christmas Lights switch on and their annual festival. It is armed with this experience that Laura manages the many events that Newbury BID offers.

Laura and her family are heavily involved with the local rugby team and can be found gracing the touchline come rain or shine. She is also a keen foodie and when babysitters allow Laura likes nothing better than a meal out at one of the area's many great eateries.

Paula McAuley
Business Support Manager

Paula is thrilled to be joining Newbury BID in their second term, and brings nearly 30 years of Office and Financial Management experience in a variety of industries including food manufacturing and giftware retail. As a former shop owner in Newbury, she is keen to see both major and independent retailers thrive in the town.

Having lived in West Berkshire for most of her life, she has become an active member of the community, involved in Thatcham Vision in 2014, and a former school PTA fundraiser. In 2013 she worked as Project Manager, with a group of local youths and the Town Council to refurbish Thatcham Skatepark, and raised £40,000.

In her spare time she enjoys gardening, eating out, and shopping with her teenage children!

Ali Carter
Digital Experience Manager

Having worked the past few years as a self employed marketer Ali is now putting her creative skills to good use with us here at Newbury BID. Ali is responsible for the BID’s marketing and in particular Newbury BID’s digital presence; organising emailers, managing the website and keeping the social media platforms interesting!

In her spare time Ali loves to get out and about in the local community, enjoying the many sights, attractions and events so is thrilled to be a part of a team that promotes just that!

You will also often spy her strolling the local countryside with her two dogs...

Gill Knappett

Gill came on board with Newbury BID in 2014, and edits In Newbury magazine. She worked in training and education for several years before moving into publishing, a career path she has followed since 1999. While working for a publishing house she specialised in editing history books and city guides, and has written several of her own books, including one entitled Walk London. Gill is delighted to be involved with BID, carrying out interviews and writing articles for us.

Gill lives just outside Newbury, but it is a favourite destination of hers for all sorts of things – shopping and the theatre being two favourite occupations. She is a great advocate for the Corn Exchange and Watermill!

Samantha Bates
Street Ranger

Samantha is Newbury born and bred, so knows the town very well. With a background in working with autistic teenagers, she is used to working in a physically demanding job and enjoys the outdoor life.

Jayne Hammond
Street Ranger

Jayne joined the BID in November 2015 as the second (part-time) Street Ranger. Jayne worked in retail whilst raising four children. More recently, one of her daughters was diagnosed with Crohn’s disease, requiring much time and attention from Jayne, who then threw herself into charity work and fund-raising. Jayne then enjoyed working outdoors for ISS at Henwick Playing Fields, and furthering her skills. She returned to retail in 2015 working at Wickes, where she helped to open the new store, and enjoyed meeting and greeting new customers. Whilst in this role she took the opportunity to get involved with local trade and charities, which fuelled her desire to be more involved with the town.

On discovering the Street Ranger role, and wanting to work outdoors again, she was very excited to join the BID, meeting new people and using the combined skills she has acquired to date. She is interested in the future of Newbury and passionate about directly helping to continue to make it a clean, attractive town, with as little anti-social behavior as possible.

The Street Rangers key objectives are:

  • To be the Town Centre Concierge 
  • To ensure that visitors to Newbury Town Centre receive quick and efficient advice and service.
  • To ensure that our customers receive a quick and efficient service.
  • Ensure our investors and partners are informed of relevant developments regarding the BID Company operations.
  • To assist the company in achieving its ambitions.
  • Liaise with stakeholders, the local authority, service providers, the community at large, other BID companies and key groups to ensure that Newbury BID communicate effectively.
Newbury BID Company|Broadway House|Newbury|RG14 1BA|